Thanks to global groups like the Society for Human Resources (SHRM), HR professionals have several comprehensive sources of education and professional development available both online and in the real world. However, your employees don’t generally have access or know where to find such sources of professional development for themselves.

As one of the facilitators of talent development within your organization, you can improve your workforce by providing your employees with educational opportunities as well as resources for development. A highly-skilled workforce is more capable of meeting your organizational goals, and employees are more engaged with their positions if they feel they have chances to develop beyond their current role.

That’s why I’ve put together a resource list for employee training and educational opportunities that can improve the skills of your workforce. There are many options for employee learning, such as:

Each of these training methods has pros and cons, and your training and development plan should be tailored to the employees you intend to teach. You can complete a simple online quiz to determine which kind of learner your employees are and segment their education based on whether they learn better by visual, auditory, or tactile methods.

    • Some people are auditory learners and learn best by hearing information spoken aloud, so mentoring and seminars may be most advantageous.
    • Your visual learners often learn better by seeing things without auditory distractions, so self-paced online and software learning may be best for them.
    • Tactile learners retain more from touching or actively completing tasks. They like to move around when learning and can benefit from practice-based tasks often found in workshops and during cross-training.

What Should I Teach Employees?

Not many employees are great at every skill that can benefit an organization, so there’s always something new to be learned. For example, your sales team may need a refresher on some of the new methods on the market, so it may be worth taking time to check out bespoke sales training services. Your admin staff may benefit from learning more about compliance in your industry, which would enable them to field peer inquiries related to legal business processes. Another example is some of your workforce may be struggling with their first aid/CPR skills, somewhere like Coast2Coast First Aid and Aquatics could offer a great solution to this problem. However, with more digitally focused roles the digital age ensures that every employee can benefit from more technical training.


One thing to note is that Companywide coaching and mentoring should focus on both hard and soft skills:

    • Business skills, such as public speaking and presenting, delegating, and goal setting.
    • Compliance education, including training on diversity and inclusion, harassment and discrimination, and employment laws and regulations.
    • Technology and computer skills, such as typing, data entry, and word processing and spreadsheet programs.

You might be surprised to discover how many of your employees have never delegated, don’t know what to do in a workplace emergency, or have no training in setting up email filters. Situations like this can be helped by hiring expert help to assist with this new stage of training, such as trades business coaching companies with specialists in each area, able to give assistance on a weekly basis to train your employees in the skills they need to help keep the business a success.
To figure out what your employees are most interested in learning, you can easily set up an anonymous digital survey through a free provider like SurveyMonkey and create an educational plan based on organizational areas of weakness.

What free online resources do you use to provide training and professional development in your workplace?

You can use our blog to teach your employees about organizational health: 4 P’s to Engaging Your Employees in Organizational Health.


In 1989, Cohen founded InfoMart, a multi-million dollar pre-employment screening company that provides services to Fortune 500 companies nationwide. InfoMart has numerous “Best Place to Work” awards from various organizations. As a recognized expert in the employment screening industry, Cohen is often referred to as “The Queen of Screen” and was influential in the founding of the screening industry’s first trade association, the National Association of Professional Background Screeners (NAPBS). Cohen is actively involved in a number of business and civic organizations and has received numerous personal honors, including a commendation in the 152nd Congressional Record, the Entrepreneur of the Year award from YWCA of the USA, an Enterprising Woman of the Year Award from Enterprising Women, and the Phenomenal Women Award from the Siegel Institute.


InfoMart is an industry leader in background screening services, providing businesses the information they need to make well-informed hiring decisions. With more than 26 years in business, InfoMart is a pioneer in developing innovative technology and screening services, from criminal history searches to verifications of employment. Accredited by the National Association of Professional Background Screeners (NAPBS), a designation earned by less than 10% of the industry, InfoMart has been recognized on Workforce Magazine’s Hot List of Background Screening Providers for 10 consecutive years. The company prides itself on its dedication to customers, innovation, and accurate reporting. For more information about InfoMart, please visit or call (770) 984-2727.

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